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Vicam Camera - High Quality Sewer Pipe Inspection Camera Manufacturer Since 2010.

FAQ
Connector Testing Procedures for Pipe Inspection Cameras

Regular testing of cable connectors helps ensure reliable video transmission, prevents unexpected failures during inspections, and extends the life of your equipment. We recommend performing these checks after cleaning and before every major job.
How to Properly Clean and Maintain Pipe Inspection Cameras After Use

To extend the service life of your pipe inspection cameras, proper cleaning and maintenance after each use is essential. Follow these guidelines based on camera type and working conditions:
How do I choose the right camera for my application?
Selecting the correct inspection camera is essential for getting clear, actionable results. With many models available, the decision can seem overwhelming. However, by focusing on three key factors – pipe diameter, inspection depth, and environment – you can narrow down the options quickly.
Does the pipe inspection system have a meter counter to track cable distance?
Yes. Our pipe inspection cable reels are equipped with a digital meter counter designed specifically for pipeline and drain surveys. As you push the fiberglass rod through the pipe, the meter counter records the exact length of cable deployed – giving you a real‑time distance reading from the entry point to the camera head.
Do you provide depth counters on your underwater camera?
Yes, Depth measurement is a critical feature for professional underwater and borehole inspections, which is why most of our cable reels come equipped with a built‑in digital depth counter. This device accurately tracks how much cable has been deployed, giving you a precise reading of the camera's position inside the well, or borehole.
What certifications and awards do your products have?
Vicam is committed to quality, innovation, and regulatory compliance. Our products and company hold numerous international certifications, patents, and industry awards, giving our global customers complete confidence in our inspection systems.
Can I use the pipe or underwater camera while charging?
Yes, absolutely. All Vicam inspection systems are designed for continuous operation in the field. The control unit can be used normally while connected to AC power (110-240V) or an external battery pack. This feature is especially valuable during long inspection jobs where battery life might be a concern.
Do your cameras have pan-tilt or rotation functions?
Yes, absolutely. Vicam inspection cameras are engineered with advanced maneuverability to help you see every inch of your pipeline, well, or borehole. Depending on the model you choose, we offer a range of rotational capabilities
How deep can your underwater cameras go?
Our underwater inspection cameras cover a wide depth range to meet different project requirements. Standard models support depths from 30 meters up to 500 meters, all IP68 rated and pressure tested for reliable performance in deep wells, boreholes, and submerged environments.
How do I choose the right camera size for my pipe inspection needs?
Selecting the correct camera diameter depends on your pipe size and inspection environment. Here is a quick guide based on our camera lineup
Which countries do you export to?
Vicam products are exported to over 80 countries, including the United States, Germany, Poland, Italy, Turkey, Russia, South Korea, Japan, India, Brazil, and the UAE. We also have authorized agents in several regions to provide local support.
What should I do if my product stops working during use? Can I send it back for repair?
Troubleshooting first – We will guide you to use a test cable to determine whether the issue is with the camera head, the cable reel, or the control box.
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