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Vicam Camera - High Quality Sewer Pipe Inspection Camera Manufacturer Since 2010.

FAQ
Which countries are Vicam products exported to?
Vicam products are exported to over 80 countries, including the United States, Germany, Poland, Italy, Turkey, Russia, South Korea, Japan, India, Brazil, and the UAE. We also have authorized agents in several regions to provide local support.
What should I do if my product stops working during use? Can I send it back for repair?
Troubleshooting first – We will guide you to use a test cable to determine whether the issue is with the camera head, the cable reel, or the control box.
What makes Vicam different from other inspection camera suppliers?
We are a true innovative manufacturer – an independent small-to-medium enterprise that handles R&D, production, and sales under one roof. For nearly two decades, we have dedicated ourselves exclusively to the industrial pipeline inspection industry. Unlike many competitors who simply assemble generic components, we design and build our own cameras, cable reels, control boxes, and software. This fundamental difference shapes everything we do.
What is the minimum order quantity (MOQ) for VICAM products?
You can order just 1 set to test the quality before scaling up. There is no fixed MOQ for our standard products.
Where is Vicam located? Is Vicam a factory-direct manufacturer?
Yes. Vicam is based in Shenzhen, China. We are an integrated industrial and trading enterprise specializing in the R&D, production, sales, and service of industrial endoscopes, underwater deep‑well cameras, and CCTV pipeline inspection systems.
Fixed-focus vs. adjustable-focus – what's the real difference when inspecting pipes?
Instead of throwing technical specs at you, we went straight into our factory and ran a live, sidebyside test. No fancy setups. Just real components, real images, and a clear winner.
What can you buy from Vicam?
We manufacture and supply a full range of professional inspection cameras for various applications:
How long does shipping take?
Shipping time consists of two parts: order processing + transit time.
How can I make a transfer or payment?
We offer multiple secure payment options to accommodate different customer needs. Choose the method that works best for you
How many languages does the device menu support?
Our device menu supports 10 languages to serve users worldwide
How do I install the equipment when I receive it? How do I learn to use it?
We make installation and learning easy. Every Vicam product includes
How does Vicam ensure product quality and reliability?
Quality is embedded in every stage of our production process. Each Vicam unit undergoes a series of rigorous tests before it leaves our factory
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